Cosmetic Medicine
Terms & Conditions
1. About us
Cosmetic Medicine Limited, registered in England and Wales, company number 13604230, registered office 4 Station Road, Birchington, Kent CT7 9DQ. Cosmetic Medicine is a doctor-led clinic, led by Dr Tania Robakowska, a GMC-registered doctor.
Cosmetic Medicine Limited
4 Station Road, Birchington-on-Sea, Kent CT7 9DQ
Email: info@cosmeticmedicine.uk
Clinic telephone: 01843 264148
WhatsApp: 07488 511050
2. Information on this website
The information on this page is general and is not medical advice. Whether a treatment is suitable for you can only be decided after an individual consultation.
3. Consultations
- Your consultation, including a suitability check, is free and is booked online through Phorest. If pressotherapy is suitable for you, your first 30-minute treatment follows in the same visit and costs £25, paid at the clinic. It is available once per client.
- At your first appointment we will ask about your health, medicines and what has been bothering you, to check that pressotherapy is suitable for you.
- You will not be pressed to book further sessions.
- We may decline to treat you if we consider treatment unsuitable or not in your interests, and will explain why. If we decide not to go ahead with treatment, there is nothing to pay.
4. Eligibility
Pressotherapy is offered to adults aged 18 and over. Treatment may not be suitable during pregnancy, or with certain medical conditions or medicines, including a current or suspected blood clot, significant circulation, heart or kidney problems, or an active infection.
5. Prices and payment
- First session (suitability check + 30 minutes) £25. Single 30-minute session £60. Single 45-minute session £80. Course offers may be made at your appointment; their price and how long they remain valid will be confirmed to you in writing before you buy.
- Nothing is paid when you book online. The £25 first session is paid at the clinic, only if your treatment goes ahead.
- Payment for further sessions or courses is due on the day, unless agreed otherwise in writing.
6. Changing or cancelling an appointment
- Please give at least 48 hours' notice if you need to change or cancel an appointment.
- Please give at least 48 hours' notice if you can't attend, so we can offer your time to someone else.
- If we need to cancel, we will contact you as soon as possible and offer another appointment.
If you book online or by phone, you may also have a legal right to cancel within 14 days under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you ask for your appointment to take place within those 14 days and then cancel, we may keep a proportionate amount for any service already provided.
7. Results
Treatment suitability is assessed individually following consultation. Results vary between patients and no specific outcome can be guaranteed. Pressotherapy is a non-invasive wellbeing treatment and is not a treatment for any medical condition.
8. Aftercare and follow-up
- You will receive written aftercare advice. Please follow it and tell us about any concerns promptly.
- After your first session we will talk honestly about whether further sessions would be helpful for you.
9. Photographs
Clinical photographs are taken for your medical record with your consent. They are only used on our website or social media if you give separate written consent, which you can withdraw at any time.
10. Your information
We handle your personal and health information as described in our Privacy Policy.
11. Concerns and complaints
If you are unhappy with any part of your care, please tell us as soon as possible by email or telephone so that Dr Tania can review it with you. We aim to acknowledge complaints within 2 working days and to reply in full within 20 working days.
12. General
These terms are governed by the law of England and Wales. Nothing in them limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or affects your statutory rights.