Complaints Procedure
Last updated: 18 October 2026
We take every concern seriously and aim to resolve it promptly and fairly.
How to raise a concern
- Contact us at info@cosmeticmedicine.uk or 01843 264148, or speak to us at the clinic.
- We will acknowledge your concern within 2 working days.
- We aim to give you a full response within 20 working days. If we need longer, we will tell you why and when to expect it.
If you remain unhappy
Dr Tania is a GMC-registered doctor and is bound by the General Medical Council's standards. If you have concerns about a doctor's fitness to practise, you can contact the GMC at gmc-uk.org. For concerns about how we handle your personal information, see section 9 of our Privacy Policy.